How do I return a product?

Before returning merchandise to 1MODA, you are required to contact our Customer Support. Returns without prior notification will not be accepted; we will not be responsible for losses of any kind.

Please inspect all the items of your order within 3 days after you have received them (based on the timestamp of the proof of delivery from the courier).

Please understand that we all transactions on the 1MODA platform are business to business (B2B) and we are dealing with fashionable items, therefore we reserve the right NOT to refund customers after 3 days of receiving the merchandise.

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  • 0
    lene dissing

    Hallo I have bourght Some slippers form yuo but my costumeres comme bake Because the shoes are brocken. What do I do?
    Best regards
    Lene Dissing
    By Lene Danmark

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